Need to return ordered goods?
If you have reason to return an order, please fill out this form. Upon completion, you will be contacted by Philips Emergency Lighting’s RMA representative, Angela Brown, about your next step.
- All RMA requests will be processed within 1-3 business days.
- Warranty does NOT cover freight or labor charges of defective units.
- If requesting credit please do not take a debit as credit will be issued, if due.
- Unused product that was purchased over 12 months ago will not be approved for credit.