Technical Info

Tech Support With Joe Rouse

Satisfaction Guaranteed
At Philips Emergency Lighting, we commit ourselves to quality customer care and hassle-free delivery to make doing business with us as easy as possible. Our product experts are available to offer technical assistance and handle your special needs. To ensure your satisfaction, we offer consistent on-time shipping and delivery. We maintain minimum stock levels of our main product line to expedite your delivery. Whether you order one or 1000, we ship most orders the same day they are received.

Full Warranties
Philips Emergency Lighting’s products are fully warranted from one to five years from date of purchase. This warranty covers only properly installed Philips Bodine units used under normal conditions. For the warranty period, Philips Emergency Lighting will, at its option, repair or replace without charge a defective unit, provided it is returned to the factory transportation pre-paid and our inspection determines it to be defective under the terms of the warranty. Repair or replacement, as stated above, shall constitute the purchaser’s exclusive warranty, which does not extend to transportation, installation, labor or any other charges; nor does it apply to any equipment of another manufacturer used in conjunction with the Philips Bodine unit. 

Need technical assistance?
Joe Rouse is the professional trained to help you with all of your technical questions concerning Philips Bodine products.

Joe Rouse:
Phone - 888-263-4638
Email -

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